Higher Education Services
Explore higher education services
Twenty services in four groups. Jump to the one you need, or read the whole list.
Specialist mentoring and coaching
One-to-one support shaped around the student, their course and the barriers they are experiencing.
Specialist mental health mentoring
Specialist mentoring for students experiencing mental health-related barriers, available through university-funded and DSA support routes.
Referral for Specialist mental health mentoring (opens in a new tab)
Specialist mentoring for autism, ADHD and neurodiversity
Specialist mentoring for autistic, ADHD and other neurodivergent students, focused on their priorities and study context.
Referral for Specialist mentoring for autism, ADHD and neurodiversity (opens in a new tab)
Specialist study skills support
One-to-one study skills support for students with SpLD or autism, focused on practical strategies for planning, reading, writing and managing academic work.
Referral for Specialist study skills support (opens in a new tab)
Specialist mentoring for PhD students
Individual support for postgraduate researchers managing academic demands, wellbeing and sustainable ways of working.
Referral for Specialist mentoring for PhD students (opens in a new tab)
Wellbeing mentoring
Practical, person-centred support for students’ wellbeing, engagement and progress through university.
Mandarin, Cantonese and Korean-speaking support
Mentoring delivered in the student’s preferred language, with attention to cultural and educational context.
Equity, diversity and culture coaching
Coaching that gives students space to explore identity, belonging, confidence and experiences within higher education.
Referral for Equity, diversity and culture coaching (opens in a new tab)
Access, counselling and wellbeing
Routes into support for students who are not yet in a service, and confidential help for those who are.
Counselling
Confidential counselling for students who need space to explore difficulties affecting their life and studies.
Drop-in service
An accessible route to brief support, guidance and next steps without a long-term commitment.
Triage service
Structured initial conversations that help identify needs and guide students towards suitable support.
ADHD needs assessments
Practical assessments that help students and HEI teams identify ADHD-related study barriers, support options and clear recommendations.
Services for university teams
Support for the staff and departments around the student, rather than for the student directly.
Higher education staff supervision
Reflective professional supervision for staff supporting students with complex or emotionally demanding work.
Refer for staff supervision (opens in a new tab)
Referral for Higher education staff supervision (opens in a new tab)
Specialist higher education staff training
Practical training shaped around your team, student population and organisational priorities.
International and overseas services
Adaptable support for institutions and students working across different countries, cultures and education systems.
IASAS Leadership in Student Affairs and Services Certificate
Online professional development for Student Affairs and Services leaders, connecting global perspectives with practical institutional leadership.
Enquire for IASAS Leadership in Student Affairs and Services Certificate
Transitions, funding and practical information
What comes after university, what it costs, and how funded support is arranged.
University to workplace transition
Individual support to help students prepare for employment and carry their strategies into the workplace.
NMH rates
UMO’s current DSA and SAAS non-medical help rates for specialist mentoring and study skills support.
How to apply for DSA
A practical guide to Disabled Students’ Allowance and the steps involved in accessing funded support.
HEI Portal
Secure institutional access for authorised university staff to view service statistics, monitor student engagement and support reporting across their UMO provision.
OneSpace Passport (opens in a new tab)
A separate digital passport service that helps students record and share the adjustments, strategies and support that work for them, across education and employment.
Not sure where to start?
Tell UMO what your institution or your students need, and we will help you identify the most appropriate service route.
Make a referral (opens in a new tab) Enquire about HE services