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Higher Education Services

Higher Education Services

Higher education services for universities and students

Explore higher education services

Explore specialist student support services for universities, including mentoring, counselling, triage, staff support, training and transition services. We work with higher education providers and individual students, including students accessing support through Disabled Students’ Allowance (DSA).

Higher education services: a student and specialist mentor discussing study strategies in a calm university setting.
Individual supportSpecialist guidance shaped around each student
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Specialist mentoring and coaching

One-to-one support shaped around the student, their course and the barriers they are experiencing.

Specialist Mentoring for Autism, ADHD and Neurodiversity

Specialist mentoring for autistic, ADHD and other neurodivergent students, focused on their priorities and study context.

Explore specialist mentoring

Specialist Mentoring for PhD Students

Individual support for postgraduate researchers managing academic demands, wellbeing and sustainable ways of working.

Explore PhD mentoring

Mandarin, Cantonese and Korean-speaking Support

Mentoring delivered in the student’s preferred language, with attention to cultural and educational context.

Explore language-specific support

Equity, Diversity and Culture Coaching

Coaching that gives students space to explore identity, belonging, confidence and experiences within higher education.

Explore coaching
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Access, counselling and wellbeing

Flexible routes into timely, appropriate support.

Counselling

Confidential counselling for students who need space to explore difficulties affecting their life and studies.

Explore counselling

Drop-in Service

An accessible route to brief support, guidance and next steps without a long-term commitment.

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Triage Service

Structured initial conversations that help identify needs and guide students towards suitable support.

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ADHD Needs Assessments

Practical assessments that help students and HEI teams identify ADHD-related study barriers, support options and clear recommendations.

Explore ADHD needs assessments
A student and coach working together on practical, inclusive strategies for university study.
Connected servicesClear routes from student need to appropriate support
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Higher education services for university teams

Services that strengthen staff practice and extend institutional support capacity.

Specialist Higher Education Staff Training

Practical training shaped around your team, student population and organisational priorities.

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International and Overseas Services

Adaptable support for institutions and students working across different countries, cultures and education systems.

Explore international services

IASAS Leadership in Student Affairs and Services Certificate

Online professional development for Student Affairs and Services leaders, connecting global perspectives with practical institutional leadership.

Explore the IASAS certificate
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Transitions, funding and practical information

Help students navigate the next step and find the right route into support.

University to Workplace Transition

Individual support to help students prepare for employment and transfer strategies into the workplace.

Explore transition support

NMH Rates

View UMO’s current DSA and SAAS non-medical help rates for specialist mentoring.

View NMH rates

HEI Portal

Secure institutional access for authorised university staff to view service statistics, monitor student engagement and support reporting across their UMO provision.

Enquire about HEI Portal access

OneSpace Passport

A separate digital passport service that helps students record and share the adjustments, strategies and support that work for them across education and employment.

Explore OneSpace Passport