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Mental Health, Neurodiversity & Wellbeing Support

Mentoring · Coaching · Counselling · Training

Mental health, neurodiversity and wellbeing support

For universities, employers and individuals across the UK.

UMO champions the right for everyone to work and study to the best of their abilities, with specialist one-to-one support, training and digital tools that fit around real lives.

Trusted by 100+ universities, employers and organisations

Colleagues greeting each other with a handshake around a table in a bright, informal workplace
Students cycling in Oxford
Three students talking together on a London street beside a Gower Street sign

Trusted by universities, employers and organisations

Shelter The Charity
LSEG Group: London Stock Exchange Group.
Best Mental Health Support Service - Business Awards UK 2024
Imperial College London
Goldsmiths University Of London
King’s College London
Birkbeck, University of London
University of Birmingham
Bloomsbury Institute London
Royal Veterinary College
Coventry University
Kingston University London
London Metropolitan University
London School of Economics and Political Science
Kingston School of Art
TASO: Transforming Access and Student Outcomes in Higher Education
University of the Arts London
SOAS University Of London
University of Greenwich
London South Bank University
University College London (UCL)
Courtauld Institute of Art
HM Civil Service
Ravensbourne University London
City University London
Big Life Group
The Open University
Citizens UK
Immediate Media
International Association Of Student Affairs And Services (IASAS)
Institute of Contemporary Music Performance (ICMP)

Student, institution and workplace feedback

Support that helps people progress and thrive

UMO mentoring and coaching gives people and services a consistent space to reflect, plan and build confidence across study, work and life. Every mentor is matched to the person, not the diagnosis.

Illustration of a calm student mentoring conversation
Illustration of student study planning and confidence building

What people tell us

Feedback from students, employees and the institutions we work alongside.

Student support

Having someone who understands both the university side and the mental health side has helped so much. This support doesn’t exist anywhere else in the university structure for me. Without my mentor’s advice and encouragement, I would have dropped out.

BA Student

Workplace support

My coach was great in helping me see my role from a different perspective. She challenged me where needed and helped me analyse what I value from work and life in general.

Manager

Institution support

UMO as the service they provide is reliable, professional, and of a high standard, and they respond quickly to any issues that come up. Their communication is excellent, providing Disability Advisers with regular updates on students and highlighting any concerns there may be for an individual’s wellbeing. Students consistently give positive feedback on the service and they support students with complex mental health challenges to achieve their academic goals.

Barry Hayward Head of Disability Support, King’s College London
Read more reflections from students, staff and institutions

Student support

I don’t think I would be able to continue with my course without the help of my mentor. The opportunity to discuss and reflect on the problems that my disability causes in relation to my studies has been invaluable.

BSc Student

Student support

Mentoring has helped me to focus on my studies, and also to value myself and my own interests. I am beginning to appreciate my own views on things.

MA Student

Student support

I think the mentoring is also going to be very important in enabling me to confidently manage a return to employment following my course.

Student

Student support

Mentoring has been a core part of my time at university. It gave me the organisation skills to make the work so much more efficient, and the hope I needed when I was most stressed.

BA Student

Student support

It has been so helpful to know I have someone on my side.

BA Student

Workplace support

I feel I know my goals, purpose and what I need to focus on to achieve the next step.

Employee

Workplace support

I was feeling stuck and unseen, but I am feeling stronger and I know I am a capable person.

Senior Employee

Workplace support

It was a great experience. I learnt a lot about shortfalls that need to be addressed if I truly want to become a leader in the organisation.

Senior Employee

Workplace support

Coaching has been an anchor through transitioning into an additional role. It helped me come back to who I am.

Manager

Institution support

UMO is that rare breed of a company that is passionate about the students and the sector that they operate in; they are a company with a heart. Support has always been timely, supportive and extremely professional. We have had excellent feedback from both staff and students and will continue to work with them, learn from them, be supported by them in providing first-rate support.

Sarah Richardson Head of Student Services, London Metropolitan University

Institution support

We have a long-established relationship with UMO and we have always found their services invaluable for our most complex and vulnerable students.

Simon Jarvis Interim Head of Student Wellbeing, Queen Mary University of London

Institution support

UMO offer an incredibly professional and supportive service to students and universities.

Eleanor Mongey Head of Student Services, Birkbeck College

Institution support

We have been working with UMO since September 2024. We have our own in-house mentoring team but were struggling to meet the increasing demands of the service. It was essential to us that we found a mentoring service that matched our offering to students, with robust safety measures in place to support students at risk. We carried out a review of services and found that UMO consistently met our criteria. Working with the team has been a positive experience. From our first meetings, we felt the team to be knowledgeable and approachable. We meet regularly to review our experience of working with UMO, all of which have been positive. All feedback, positive and constructive, has been heard and taken into consideration. Feedback from students has largely been positive and any concern has been swiftly and appropriately dealt with. We have no reservations in recommending UMO.

University of Stirling

The scale of our work

Fifteen years of specialist non-medical help, delivered across the UK.

100+

leading organisations worked with

15+

years of specialist expertise

30,000+

people supported

Looking for support for your students, your staff or yourself?

Questions About UMO?

Find answers to some of the most common questions about UMO and our services.

Talk to the team

What support does UMO provide?

We provide specialist mental health, neurodiversity and wellbeing support for universities, employers and individuals. Our services include specialist mentoring, coaching, counselling, training, supervision and digital support through OneSpace (opens in a new tab).

What is specialist mentoring?

Specialist mentoring helps people understand and manage the impact of mental health challenges, neurodiversity and other barriers. It combines practical strategies, reflection and personalised support to help people thrive in study, work and everyday life.

How is mentoring different from counselling?

Counselling focuses on exploring emotions and experiences in a therapeutic setting. Specialist mentoring combines emotional support with practical strategies to help people overcome challenges and achieve their goals.

Does UMO support ADHD and autism?

Yes. We provide specialist autism and neurodiversity mentoring for ADHD, autism and other forms of neurodiversity, alongside coaching, training and workplace support.

Do you work with universities and colleges?

Yes. We help universities and colleges support student mental health, neurodiversity, retention and successful transitions through specialist services, staff training and tailored support.

Do you work with employers?

Yes. UMO supports employers through workplace coaching, counselling, wellbeing programmes, neurodiversity support, training and organisational consultancy.

What is OneSpace?

OneSpace (opens in a new tab) is UMO’s digital mental health, neurodiversity and wellbeing passport. It helps people communicate their support needs, access resources and build continuity of support across education and employment.

Who We Support

UMO provides specialist mental health, neurodiversity and wellbeing support across education, employment and individual pathways.