HEI Portal for University Student Support
Higher Education Portal
In short, the UMO HEI Portal brings referrals, attendance, support updates and reporting into one secure dashboard. Therefore, university teams gain clearer service insight while reducing avoidable administration.
Less administration
For example, submit and manage referrals in one place, so staff spend less time duplicating information across separate systems.
Better visibility
In addition, view attendance and current support updates to understand where provision is active and where follow-up may help.
Stronger support
As a result, use engagement data and cohort-level reporting to inform reviews, planning and partnership conversations.
HEI Portal information when your team needs it
Therefore, the HEI portal is designed around the day-to-day needs of higher education support services. For instance, authorised teams can use it to:
- submit and manage student referrals
- view attendance and live support activity
- monitor engagement and key support data
- prepare for review meetings with clearer cohort insight
How the HEI Portal supports referral and review
Consequently, a shared view helps university and UMO teams keep support coordinated.
Refer
First, submit referral information through the portal.
View
Next, see support activity and attendance updates.
Review
Then, use engagement information in service conversations.
Plan
Finally, apply cohort insight to future provision.
OneSpace supports continuity between sessions
In addition to the higher education portal, students supported by UMO can access OneSpace. As a result, the companion app gives students a practical place to organise support information, goals and useful resources between appointments.
HEI Portal questions
What can university teams view on the HEI portal?
For example, depending on the agreed service setup, authorised teams can view referrals, attendance, support updates, engagement information and cohort-level reporting.
Can staff submit referrals through the HEI portal?
Yes; therefore, the portal supports new referrals and provides a clearer route for managing associated information.
How does OneSpace fit with the HEI portal?
Meanwhile, the HEI Portal provides the university-facing service view. In addition, OneSpace gives supported students tools for organising information, goals and resources between sessions.
See how the HEI Portal could support your service
Finally, speak with UMO about referrals, service visibility, reporting and OneSpace access for your students.