Specialist Mental Health Mentoring

Specialist Mental Health Mentoring

Tailored student support

Specialist mental health mentoring for university students

Specialist mental health mentoring gives students a consistent one-to-one space to understand study-related barriers, develop practical strategies and build independence. UMO offers the same core service through direct HEI funding, DSA and SAAS routes across the UK.

One-to-one supportRemote UK-wideIn person where available
University student discussing study pressures and a weekly plan with a specialist mental health mentor

Individual and student-led

First, the student identifies the barriers and priorities that matter now. Sessions then respond to their course, strengths, circumstances and goals.

Practical and reflective

For example, a session may combine planning a demanding week with reflecting on patterns that affect concentration, motivation or attendance.

Focused on independence

The mentor does not take over. Instead, they help the student test strategies and develop approaches they can use beyond the session.

What mentoring can address

Support connected to university life

Mental health conditions can create different barriers across modules, placements, assessment periods and transitions. Therefore, the mentor works with the student's own priorities rather than applying a standard programme.

  • Planning workload when energy, sleep or concentration fluctuate
  • Recognising patterns that affect engagement with study
  • Preparing for deadlines, meetings, placements and transitions
  • Developing sustainable routines and problem-solving approaches
  • Communicating support needs and using appropriate university services
University student independently organising deadlines, wellbeing routines and practical study strategies

How specialist mental health mentoring works

A clear setup helps the student and mentor use the agreed time purposefully.

1

Confirm support

UMO checks the approved role, hours, funding route, delivery method and relevant access information.

2

Agree priorities

Next, the student and mentor explore current demands, strengths, preferences and goals.

3

Develop strategies

Sessions use practical and reflective approaches that relate to the student's university experience.

4

Review progress

Finally, the student reviews what helped and adapts strategies as their course or circumstances change.

Current hourly rates

Specialist mental health mentoring prices

The standard HEI rate is the main service price. By contrast, separate DSA and SAAS rates apply only when support is funded through those schemes. All headline prices below exclude VAT.

Main rate

University or college funded

Direct HEI referrals and institution-funded support

£65.50 + VAT£78.60 including VAT, per hour
DSA-funded

DSA rate

Approved DSA mentoring in England, Wales and Northern Ireland

£54.99 + VAT£65.99 including VAT, per hour
SAAS-funded

SAAS rate

Approved SAAS mentoring in Scotland

£60 + VAT£72 including VAT, per hour

Therefore, the applicable rate follows the confirmed funding or purchasing arrangement; it is not selected by the student during booking.

Specialist mentoring is not clinical treatment

Mentoring is not counselling, psychotherapy, diagnosis, medical care, crisis intervention, advocacy or subject tuition. It does not replace treatment from a GP, NHS mental health service or another regulated healthcare provider.

However, mentors work within agreed safeguarding and escalation procedures. Urgent or immediate safety concerns require the relevant emergency, NHS or university response rather than a routine mentoring appointment.

Topics students may bring to mentoring

The exact focus remains individual. In addition, priorities can change throughout the academic year.

Transitions and belonging

Preparing for university, a new term, changed accommodation, placements or the move towards employment.

Organisation and executive functioning

Finding workable ways to start tasks, prioritise demands, use time and recover when plans change.

Communication and expectations

Making implicit expectations clearer and preparing for conversations, feedback, group work or meetings.

Sensory and environmental barriers

Reflecting on how learning environments affect study and preparing to discuss appropriate adjustments.

Stress and wellbeing

Recognising patterns, planning sustainable routines and identifying when another form of support is needed.

Strengths and self-advocacy

Understanding useful approaches, communicating preferences and making informed choices about support.

Funding, role matching and university responsibilities

Funding and equality arrangements depend on the student's circumstances and home nation.

DSA and SAAS

DSA or SAAS may fund specialist mentoring where it addresses an assessed, study-related disability cost. Nevertheless, eligibility and provision are individual; students should follow their award or entitlement information.

The approved role matters

The formal NMH role is Specialist Mentor – Mental Health (SM:MH). UMO checks practitioners against the current qualification and professional-body requirements for the approved role.

University duties continue

Funded mentoring does not replace reasonable adjustments or inclusive teaching. The Equality Act 2010 applies in England, Scotland and Wales; Northern Ireland has separate legislation, including SENDO.

Trusted information about mental health and student support

These official and independent sources explain funding, disabled-student support and mental health services.

Questions about specialist mental health mentoring

Answers for students, disability teams, needs assessors and other referrers.

Eligibility and funding

Who can benefit from specialist mental health mentoring?

For example, mentoring may suit a student whose mental health condition creates study-related barriers and whose support has been approved or arranged. However, the appropriate role and provision must be considered individually.

Is mentoring only available through DSA?

No. Although DSA and SAAS are important funding routes, universities and colleges may also commission mentoring directly. Before support begins, UMO needs confirmation of the role, hours, funding arrangements and delivery method.

Is mental health mentoring the same as counselling?

No. Specialist mental health mentoring focuses on study-related barriers, strategies and independence. By contrast, counselling and psychotherapy are clinical or therapeutic services with different purposes and boundaries.

Is mentoring counselling or therapy?

No. A mentor can provide reflective and practical support; however, they do not deliver psychotherapy, diagnose conditions or replace clinical care. For urgent or clinical needs, the student should use the appropriate NHS, emergency or university service.

Role, delivery and information

Can a mentor advocate for a student?

The mentor can help a student prepare, understand options and communicate their own needs. Nevertheless, specialist mentoring is not an advocacy service, so the mentor does not routinely make decisions or speak for the student.

Are sessions remote or in person?

UMO provides real-time remote mentoring across the UK. In addition, in-person support may be available depending on location, approved arrangements, timetable and practitioner capacity.

How long and how often are sessions?

The student's award or referral confirms the approved hours. Meanwhile, timing and frequency reflect the student's needs, timetable and agreed provision rather than a fixed programme.

How is student information handled?

UMO requests information needed to arrange and deliver support. Furthermore, health and disability information requires appropriate lawful, secure and transparent handling.

Arrange specialist mental health mentoring

Share the approved role, number of hours, funding route, delivery preference and timetable. UMO will then confirm availability and the appropriate next step.