Diverse Ethnicity Coaching

Diverse Ethnicity Coaching

Culturally responsive student support

Diverse ethnicity coaching for university students

Diverse ethnicity coaching offers students a thoughtful space to explore how race, ethnicity, culture and belonging may interact with university life. Together, the student and coach develop practical, individual strategies that support confidence, participation and progress.

Individual or groupStudent-ledHEI-funded support
University student discussing belonging and study goals with a culturally responsive coach

Experience is not assumed

First, the student decides what feels relevant. The coach listens without treating students from any ethnic group as having one shared experience.

Culture-aware reflection

For example, sessions may explore belonging, identity, family or community expectations, representation and experiences of bias.

Practical next steps

Coaching connects reflection with realistic actions, communication choices and support routes that the student can use independently.

Student feedback

What participants reported

Feedback from students who took part in UMO's Diverse Ethnicity Coaching highlighted changes in four areas.

78%Improved concentration

“It’s easier to open up and relate to one another...”

Postgraduate student
90%Improved confidence

“This programme supported me through my circumstances...”

Undergraduate student
67%Improved participation

“My greatest obstacle remains my race within higher academia.”

Undergraduate student
80%Improved attitude

“...I consistently need to work ‘twice as hard’...”

Undergraduate student

Source: UMO participant feedback. Individual experiences and outcomes vary.

What coaching can address

Support grounded in university life

Race and culture may shape a student's experience in different ways across teaching, assessment, placements and social spaces. Therefore, coaching follows the student's priorities rather than applying a standard narrative.

  • Belonging, confidence and participation
  • Transitions into university, postgraduate study or employment
  • Communication across cultural or institutional contexts
  • Responding to isolation, stereotyping or microaggressions
  • Finding appropriate academic, wellbeing or reporting routes
University student planning confident next steps after reflecting on culture, belonging and participation

How diverse ethnicity coaching works

A clear beginning helps each student or group use the agreed coaching time purposefully.

1

Confirm the referral

UMO checks the format, hours, funding, delivery method and relevant access information.

2

Agree priorities

Next, the student or group identifies current experiences, strengths and goals.

3

Explore strategies

Sessions combine reflection with practical approaches connected to university life.

4

Review progress

Finally, participants review what helped and decide what to try independently.

Current prices

Diverse ethnicity coaching prices

UMO offers individual and group formats. All headline prices below exclude VAT, and the referral or purchase arrangement determines the applicable format.

Individual

One-to-one coaching

Individual sessions shaped around the student's priorities

£83 + VAT£99.60 including VAT, per hour
Group

Group coaching

Facilitated coaching for an agreed student group

£175 + VAT£210 including VAT

Group size, session length, purpose and delivery arrangements are agreed with the commissioning institution.

Coaching has clear boundaries

Diverse ethnicity coaching is not counselling, psychotherapy, legal advice, formal advocacy or an investigation of discrimination. A coach does not decide whether unlawful conduct occurred or replace an institution's complaints, reporting or safeguarding procedures.

However, coaching can help a student reflect, clarify their goals and consider available options. Where formal advice or action is needed, the student should use the appropriate university service, students' union, EASS or another qualified adviser.

Topics students may bring to coaching

The precise focus remains individual and may change during the academic year.

Belonging and representation

Exploring participation and connection without asking the student to minimise or explain their identity.

Confidence and visibility

Preparing for seminars, presentations, networking, placements and leadership opportunities.

Family and community contexts

Reflecting on expectations, responsibilities and different understandings of university life.

Bias and microaggressions

Considering the impact of an experience and identifying safe, informed next steps.

Transitions

Preparing for a new institution, postgraduate study, placements or the move into work.

Using support

Finding appropriate academic, wellbeing, reporting or independent advice routes.

Equality responsibilities and institutional support

Coaching can complement institutional action, but it does not transfer responsibility from the university to the student.

Race is legally defined

In England, Scotland and Wales, the Equality Act 2010 definition includes colour, nationality and ethnic or national origins. Northern Ireland has a separate equality framework.

Coaching is not a remedy

Universities remain responsible for their own equality duties, policies and procedures. Coaching must not be used instead of preventing or responding appropriately to discrimination or harassment.

Privacy matters

UMO requests information needed to arrange and deliver support. Personal information about race or ethnicity requires appropriate lawful, secure and transparent handling.

Trusted information about race equality in education

These sources explain legal protections, independent advice and equality-of-opportunity risks.

Questions about diverse ethnicity coaching

Answers for students, university teams and other referrers.

Purpose and participation

Who is diverse ethnicity coaching for?

It is designed for students who want culturally responsive coaching around race, ethnicity, culture, belonging or related university experiences. The student decides which aspects of their experience are relevant.

Does a student need to have reported discrimination?

No. Coaching may explore confidence, belonging, transitions, expectations or participation without any allegation of discrimination. In addition, coaching does not determine whether discrimination occurred.

Can students request a coach from a similar background?

UMO can discuss preferences and suitable matching. However, an exact identity match cannot be assumed or guaranteed, and shared ethnicity does not mean shared experience.

Is the service individual or group-based?

Both formats are available. Before delivery, UMO agrees the purpose, group composition, session arrangements and boundaries with the commissioning institution.

Boundaries and information

Is coaching counselling or therapy?

No. Coaching is reflective and goal-oriented support rather than psychotherapy or clinical treatment. A different service should be used where therapeutic or clinical care is needed.

Can the coach make a complaint for the student?

No. The coach may help the student clarify options or prepare to communicate, but does not investigate, provide legal advice or replace an advocate or formal reporting process.

Does coaching replace university equality work?

No. Coaching supports the student; it does not replace inclusive practice, action on racial harassment, fair procedures or other institutional responsibilities.

How is personal information handled?

UMO requests information needed to arrange and deliver coaching and applies appropriate lawful, secure and transparent handling. Information is shared only through agreed routes and where there is a proper basis to do so.

Arrange diverse ethnicity coaching

Share the intended individual or group format, number of sessions, funding arrangement, delivery preference and relevant access information. UMO will confirm availability and next steps.